Frequently asked questions

You can order directly through the webshop, or request a quote using the “Quote” button. For head spa beds and massage chairs, we recommend that salons and businesses first book an appointment in the showroom, so you can try the unit yourself before you decide.

Absolutely. You can reach us whatever suits you best: call +32 456 81 15 79, email [email protected], send us a WhatsApp message or ask your question via the chat at the bottom right of the site. We will think along with you about the right choice, head spa or massage chair, with or without foot bath, ceramic or acrylic, fixed connection or water tank, and what suits you best.

Our head spa beds are designed for professional salon use, but we also deliver to private individuals. Our Casada massage chairs are just as suited to the home as to businesses. We always show prices excl. VAT; private individuals pay the amount including VAT.

Yes. With every order you receive a full invoice with your VAT number, so you can claim the purchase for tax purposes.

Yes, a quote is always without obligation. You receive a clear overview with the price excl. VAT, delivery and any options.

Planning to purchase multiple units, for one or more salons? Then request a quote with the quantities you need, and we’ll put together a tailored proposal for you.

We specialise in premium spa equipment: professional head spa beds (fixed and mobile), Casada massage chairs, and matching care and salon products such as T-LAB and accessories. Everything is clearly organised by category in the shop.

The fixed head spa beds have a ceramic basin, the mobile units an acrylic basin. Ceramic feels premium, is scratch-resistant and stays hygienic, ideal for intensive daily use in the salon. Acrylic is lighter, which makes sense for a mobile unit that you move around regularly.

With a model that has a water connection, you connect the bed directly to your mains water. That way you have continuously running water at the right temperature, without refilling jugs or buckets.

A mobile head spa works with its own water tank (clean + waste water) and needs no fixed connection. Ideal if you want to set up flexibly or work at clients’ homes.

This varies per model: from 50L clean + 15L waste water (Mobiele Headspa Pro) to 60L + 30L (Mobiele Headspa Deluxe). The exact capacity is always shown on the product page.

Yes. The heating is integrated into the unit: you get hot water straight from the shower head and the arch, fed by the built-in water tank. So you need no fixed water connection and no separate boiler, just top up and start the treatment.

Most head spa beds have a working height of around 80 cm. The Headspa Total Deluxe is height-adjustable, so you can work in a fully ergonomic way. The exact height is shown on each product page.

That depends on the model. We have variants with and without an integrated pedicure foot bath. Use the filter on the shop page to quickly see which models have a foot bath.

All beds are upholstered in high-quality faux leather (vegan PU leather), specially made for intensive salon use: easy to clean, wear-resistant and resistant to oils and care products.

All head spa beds have an LED light in the basin for a soothing light experience during the treatment. Some models also have ambient lighting around the bed. You’ll find this per model under the features on the product page.

Yes. On the shop page you can select up to four models with the “Compare” button. You’ll then see price, height, basin, foot bath, connection and material clearly side by side.

Depending on the model: beige, brown, white, black or a wood finish. The available colours are shown on each product page.

This varies per model and is stated on the product page. For placement, it’s best to allow for two people; we’re happy to help with practical tips for the setup.

We are a dealer of Casada, a German premium brand. The range runs from accessible models to 4D top-of-the-range chairs with zero-gravity, a heat function and body scan. View all models in the Massage chairs category or come and test them in the showroom.

With 2D, the massage rollers move up, down and sideways. 3D adds depth: the rollers come further forward for a firmer massage. 4D also varies the rhythm and the pace on top of that, for the most natural, human-like massage. The higher the model, the more refined the technique.

For the home as well as for businesses: offices, waiting rooms, wellness areas and sports centres. For business use they are, just like the head spa beds, tax-deductible and available for leasing.

Yes. We are the distributor of T-LAB Professional for the Benelux: head spa and hair care products for use in your salon and for resale. You’ll find them in the Hair products category. We also have accessories such as a scalp analysis device, massage tables and ambient lighting.

When in stock, we usually deliver within 1 to 2 weeks throughout Belgium and the Netherlands. If a model is temporarily out of stock, you’ll receive the expected date with your order. For deliveries further afield, we allow for extra transport time.

The shipping cost depends on the product and the destination. Within the Benelux: accessories from €6, mobile head spa units €99, and fixed head spa beds and Casada massage chairs on a pallet €199. We also deliver to the rest of Europe and even worldwide; in that case we put the transport cost on your quote. You always see the amount before you order.

Yes. Within the Benelux our fixed rates apply. We also deliver to the rest of Europe and beyond; we calculate the transport cost individually and put it on your quote.

That differs per product. Fixed head spa beds come fully assembled in one piece; you do the water connection yourself or via your installer, with a clear manual and telephone guidance. Mobile head spa units you simply plug into the socket, no connection needed. Casada massage chairs we deliver and install completely for you. Accessories come by parcel service.

For models with a fixed connection, a standard tap connection is sufficient. For a neat finish a plumber can help, but it’s not required. Mobile models need no connection at all.

Yes, collection at our branch in Herselt (Blaubergsesteenweg 63C) is possible by appointment.

Report transport damage within 48 hours with photos. We’ll immediately send replacement parts or arrange an exchange.

You can pay via the usual online payment methods in the webshop, by bank transfer against invoice, or through leasing (for businesses and salons).

Yes. Through Grenke you can lease a head spa bed or Casada massage chair from €64 per month, over a term of 36 months. The leasing cost is fully tax-deductible, which makes it especially attractive for salons and businesses.

You spread the cost, keep your working capital free and can claim the monthly leasing amounts for tax. That way the unit pays for itself while you pay.

Request a quote and mention that you want to lease. We’ll put you in touch with Grenke and guide you through the application.

No. Payment in instalments is only possible through our leasing formula, for businesses and salons. We don’t offer instalment payment without leasing; private orders are paid in one go.

If you order as a business with a valid EU VAT number outside Belgium, we apply the VAT reverse charge: you pay 0% Belgian VAT and shift the VAT to your own return. Enter your VAT number at checkout.

We show both: the price excl. VAT is shown first because our customers are mainly salons and businesses, alongside the amount incl. VAT. In the shopping cart and on the invoice you’ll also see both amounts.

That depends on the type: 3 years on fixed head spa beds, 1 year on mobile head spa units and 5 years on Casada massage chairs. The warranty applies with normal use and maintenance according to the manual and does not cover wear parts. If you buy as a consumer, the statutory warranty of 2 years also always applies.

The warranty covers manufacturing and material defects on the unit and the built-in technology under normal use. Wear parts and damage from improper use are not covered.

We usually ship spare parts within 48 hours from our own stock in Herselt, so your salon does not come to a standstill.

Clean the ceramic basin with a mild, non-abrasive product. Wipe the upholstery with a damp cloth and a gentle cleaner. Avoid aggressive solvents.

Yes, individual parts such as hoses, heads or filters can be reordered. Get in touch with the model and the part you need.

Even after the warranty we continue to supply parts and support. We then charge for the parts and any labour.

Yes. For a technical question, the quickest way to get help is a phone call or email with your model name and, if possible, a photo or video.

With every head spa bed you can optionally follow a two-day Belliza training (€750 excl. VAT, second participant +€375). This way your team carries out the treatment professionally right from the start.

The training takes place by appointment. See the “Training” page for the details and dates, or ask about it when you place your order.

No. The training is designed for both experienced and beginning practitioners. You learn the full treatment from A to Z.

The training is for one participant; a second participant can join for €375 extra. More people? Let us know with your quote and we will arrange it.

A typical treatment takes 45 to 60 minutes, depending on the protocol you follow. During the training you learn various formulas.

Yes. In our showroom in Herselt we have both head spa beds and Casada massage chairs on display. You immediately feel the difference between the models and can calmly discuss which setup suits you.

Yes, the showroom works by appointment (Mon–Fri, 10:00 to 18:00), so we can take enough time for you. Make an appointment via the “Showroom” page or call us.

Yes. If you cannot make it all the way to Herselt, we schedule a virtual showroom visit via WhatsApp video call: we show the models live and answer your questions in real time. Ask about it via WhatsApp or the contact form.

Blaubergsesteenweg 63C, 2230 Herselt (Belgium).

Bel +32 456 81 15 79, mail [email protected] of stuur een WhatsApp. We zijn bereikbaar op werkdagen van 10:00 tot 18:00.

Yes, more than 200 salons in Belgium and the Netherlands work with our head spa beds today.